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FAQ

How long will it take to complete the repairs?

We strive to complete most repairs on the same day. In cases where this is not possible, we will inform you promptly and provide an estimated timeline for completion.

How much will it cost?

Our services are offered at fixed prices, while repair costs are calculated based on an hourly rate.

My vehicle is running rough. Do I need a tune-up?

If your vehicle is running rough, it may indicate the need for a tune-up or other maintenance. Common causes include worn spark plugs, clogged filters, or fuel system issues. We recommend scheduling an inspection so our technicians can accurately diagnose the problem and recommend the appropriate service.

Is there a charge to check out my vehicle?

Yes, there may be a diagnostic fee to inspect your vehicle and identify the issue. However, this fee will be discussed with you upfront, and in some cases, it may be waived if you proceed with the recommended repairs.

Do I need an appointment for a repair?

We recommend scheduling an appointment for repairs to ensure timely service and minimize wait times. This also allows us to prepare for your specific needs in advance.

How can I pay?

We accept payments via direct bank transfer only. Please ensure the payment is completed within the specified time period provided in your invoice. If you have any questions or need assistance, feel free to contact us.

Why does my vehicle need maintenance if it's running fine?

Regular maintenance is essential even if your vehicle seems to be running fine. It helps prevent potential issues, ensures optimal performance, improves fuel efficiency, and extends the lifespan of your vehicle. Routine maintenance also allows us to identify and address minor problems before they become major repairs.

What will happen if I don't have the repairs done right now?

Delaying repairs can lead to more significant issues over time, potentially increasing the cost and complexity of future repairs. It may also compromise your vehicle's performance, safety, and reliability. We recommend addressing repairs promptly to avoid further damage and ensure your vehicle remains in optimal condition.

What Should I Do When My Check Engine Lights Come On?


When your check engine light comes on, it's important to have your vehicle inspected as soon as possible. The light can signal a variety of issues, from minor to more serious problems. We recommend scheduling a diagnostic check to identify the cause and prevent potential damage. Ignoring the light could lead to further complications or costly repairs down the line.

How Often Should I Have My Brakes Checked?


It is recommended to have your brakes checked at least every 6 months or every 15,000 km, whichever comes first. If you notice any unusual sounds, vibrations, or a decrease in braking performance, it's important to have them inspected immediately. Regular brake checks help ensure your safety and the optimal performance of your vehicle.

What Type of Oil Filter Do I Need?


The type of oil filter you need depends on your vehicle's make and model. We recommend consulting your vehicle's owner manual or contacting us for the exact specifications. Our technicians can also help determine the right oil filter during an oil change or inspection, ensuring it meets your vehicle’s requirements for optimal performance.

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